🔒 FaithSync Privacy Policy

Last Updated: July 14, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address and password
  • Name, age, and gender
  • Profile photos and additional images
  • Bio and personal information
  • Denomination and faith preferences
  • Worship style and prayer habits
  • Activities and interests
  • Fruits of the Spirit selections

1.2 Authentication Data

If you sign in with Google or Apple:

  • We receive your email address and name from the provider
  • We do not access your Google or Apple account beyond authentication
  • Authentication tokens are securely managed by Firebase

1.3 Location Data

With your permission, we collect:

  • Your device's location (GPS coordinates) for matching and distance display
  • City and approximate location for matching
  • Distance preferences for finding matches

How location is used:

  • While you use the app, your stored location is refreshed periodically (at most once every few hours) so distances shown to you and to your matches stay accurate
  • We do not track your location in the background when the app is closed
  • Other users see only your approximate distance and city — never your exact coordinates
  • You can disable location sharing at any time in Privacy Settings

1.4 Usage and Analytics Data

We automatically collect:

  • App usage patterns and interactions
  • Profile views and swipe actions
  • Chat messages, voice notes, photos, and videos shared
  • Bible reading activity and highlights
  • Music preferences (if Spotify is connected)
  • Device information and app version
  • Crash reports and error logs

1.5 Payment Information

For premium subscriptions:

  • Payment processing is handled by Braintree (web) or app stores (mobile)
  • We do not store credit card information
  • We receive subscription status and transaction IDs
  • Receipt data is stored for subscription management

1.6 Safety, Moderation, and Verification Data

To keep the community safe, we collect:

  • Reports you submit about other users (reason, related content, and your account ID)
  • Reports other users submit about you
  • Your block list (which users you have blocked)
  • If you request profile verification: a verification selfie and a photo of your government-issued ID, plus your profile name for comparison

How this data is handled:

  • Reports are reviewed by our moderation team and used solely for safety enforcement
  • Verification documents are used only to confirm your identity and are accessible only to authorized administrators
  • Verification documents are stored securely in Firebase Storage

2. How We Use Your Information

2.1 Core Services

We use your information to:

  • Create and manage your profile
  • Match you with compatible users based on preferences
  • Enable messaging and communication between matches
  • Provide Bible reading and faith-based features
  • Deliver premium subscription features

2.2 Service Improvement

We analyze data to:

  • Improve our matching algorithm
  • Enhance user experience
  • Fix bugs and technical issues
  • Develop new features
  • Ensure app security and prevent fraud

2.3 Communication

We may contact you to:

  • Send important account updates
  • Respond to your support requests
  • Send push notifications (with your consent)
  • Provide subscription-related information

3. Data Sharing and Third Parties

3.1 Third-Party Services

We use trusted third-party services:

  • Firebase (Google): Authentication, database, storage, analytics
  • Stripe: Payment processing for web subscriptions
  • Google Play / Apple App Store: Payment processing for mobile
  • Spotify: Music integration (only if you connect)
  • Agora: Video/audio calling features
  • All services comply with industry security standards

3.2 Data Sharing Policy

We do NOT:

  • Sell your personal data to third parties
  • Share your data for advertising purposes
  • Allow third parties to use your data for their own purposes

We may share data only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In case of business transfer (with notice)

3.3 Matched Users

When you match with someone:

  • They can see your profile information
  • They can see messages you send
  • They can see shared photos, voice notes, and videos
  • Your location (city) may be visible if enabled
  • You control what information is shared in your profile

4. Data Security

4.1 Security Measures

We implement:

  • End-to-end encryption for sensitive data
  • Secure authentication (Firebase Auth)
  • Encrypted data storage (Firebase Firestore)
  • Secure payment processing (PCI DSS compliant)
  • Regular security audits and updates
  • Access controls and authentication

4.2 Data Retention

We retain your data:

  • While your account is active
  • For 30 days after account deletion (for recovery)
  • Some anonymized data may be retained for analytics
  • Legal obligations may require longer retention

5. Your Rights and Controls

5.1 Access and Correction

You can:

  • View and edit your profile information
  • Update your preferences and settings
  • Change your privacy settings
  • Access your data through the app

5.2 Data Deletion

You can:

  • Delete your account at any time
  • Request data export (contact support)
  • Request complete data deletion
  • Delete individual messages, voice notes, photos, and videos

5.3 Privacy Controls

You control:

  • Location sharing (enable/disable)
  • Profile visibility
  • Push notification preferences
  • Who can see your information
  • Data sharing with third parties (Spotify, etc.)

5.4 GDPR and CCPA Rights

If you are in the EU or California:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. Children's Privacy

6.1 Age Requirements

FaithSync is intended for users 18 years and older.

We do not knowingly collect information from children under 18.

If we discover that we have collected data from a child under 18, we will delete it immediately.

7. International Data Transfers

7.1 Data Location

Your data may be:

  • Stored on servers in the United States
  • Processed by international service providers
  • Subject to different privacy laws

We ensure adequate protection through:

  • Standard contractual clauses
  • Privacy Shield compliance (where applicable)
  • Industry-standard security measures

8. Changes to This Policy

8.1 Policy Updates

We may update this policy to:

  • Reflect changes in our practices
  • Comply with legal requirements
  • Improve clarity and transparency

We will:

  • Notify you of significant changes
  • Update the "Last Updated" date
  • Provide notice through the app or email

9. Contact Us

9.1 Privacy Questions

If you have questions about this privacy policy or your data:

Email: faithsyncorg@gmail.com

We will respond within 30 days.